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Week 23, 2000 ,Svenson

Sjon



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Kelshon Saga. The logs. (book37.6 p157)

05-06 to 11-06

 

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MM-clvii     Monday

 

2000-06-05

 


After another too warm (15°C) night we got the reverse of yesterday. morning sunny and nice but rain from noon onwards.

In TeleSales we have a new problem (yet another one). We use MS Word to print some documents like order confirmations. The data gets passed by WordLink, a tool from Progress, which adds a button bar to word from where you can select the fields to be printed. The formatting can be determined on each field. Except, it seems, when you are working with a 'repeating group'. We use this repeating group feature to print the order lines and of course the Germans want some fields displayed differently.

They also want to add some fields that we didn't include in the queries. They try to add them but of course they cannot do that, you need the developer edition. Jan, who is 'helping' them knows that full well. But conveniently 'forgets' it, making it sound as if we did put in that limitation. So we are the bad guys.
(Ok if the tools allowed it we would probably disable the function but that is not the point).

And I slaved a little on the validation program. By making the files internal I got myself into code swamp here. I am sinking in deeper every day.

The e-mail forwarding from Mailbank did not change even though I requested it and the status page displayed the change. All the weekend mail collected in the inbox at work. Not that it was a lot (12 mails and no spam) but it does mean I did answer uncharacteristically late or not at all.
The newspaper (which I get e-mailed) got lost so I don't know what happened in the world. Looking out I see the rain so earth is still rotating and the sun hasn't gone super nova yet.
Anything else?

 

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MM-clviii     Tuesday

 

2000-06-06

 


Starting warm (11°C) and drizzling the day swung from sunny to rainy and back a few times today.

My father had a heart problem again this night. Suzan was home so she got up but she is not very calm in such situations so she called me up as well. By then however the crisis was about over so I could get to bed again immediately.

I think I am never going to mention spam anymore. Yesterday I said I had not received any. This morning I got two spams.

At work I spent about the whole day wading trough the archiving programs. Not to change anything, no, just to make sure the original document from Wilfried was up to date for the OMSI-3 and TeleSales files. Apart from a few detail it was OK. It did eat some time but it also produced another page of documentation.

Loek did accept the transport cost solution I added to the V8.9 release. He did change the PRS status but I was expecting a mail. Oeps, looking the wrong way.
Anyway now I can start adding the 7.9 change to the 7.8 programs for sending to Norway.

Normally I switch my account at Mailbank each weekend. Friday I set forwarding off so that I can read mail from home. Monday (or Sunday night) I set forwarding on again so I get my mail at work. Something went wrong this time. The forwarding status on the Mailbank account-history page indicated the changes but I did get my weekend mail in the office (while I was home) and I got my Monday mail at home (while I was in the office). I switched forwarding on and off several times today and I think it is working again.
If you are expecting a reply from me and you don't get it you could try re-sending the mail.

 

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MM-clix     Wednesday

 

2000-06-07

 


A bit drab in the morning but turning nice and sunny with some nice white clouds. 11°C

At work.
Yesterday I worked my way trough the archiving programs. I did find a few things that needed updating in the documentation (that was the original question: "Is this documentation still accurate?" ). I also found a omission in one of the programs. So.
I solved it, tested it, solved it again, tested it again, solved it another time, tested it once again, twice again.
The problem with testing an archiving program is that normally archiving will copy records to a tape and delete them from the database. But there is no way to get them back. You only run archiving to reclaim disk space and no one has ever tried to get data back from an archive. When archived data is needed again it is typically restored from a backup. This means it is damned hard to test the archiving more than once. After the first test, if it doesn't crash, the data is gone. Re-testing is not impossible of course (nothing is) just difficult.

The transport cost adaptation was accepted in v8.9 and now I added it to the v8.8 release as well.

And Koen has been meddling with the performance problems. First he didn't believe me when I said the problem was not on the AS/400. Then he tested it and noticed that I was right, processing on the AS/400 only took about 1 second while the user on the PC was waiting up to 15 seconds.
Now he claims that he can shave off about 10 seconds from the AS/400 processing time. I don't know what he has been measuring but each time he gets different times. And each time the percentage he can gain increases, first it was just about 1 or 2%, then it was 20%, now he figures it at 30%.

 

In the news.

The government is going to provide special bonuses for civil servants that work up to the official pension age (65). Years ago, in an effort to create new jobs, it was made possible to go on pension at 60 without losing out on money. The result is that only about 10% of the civil servants work beyond 60. Then they encouraged the private sector, with various compensations and tax reduction schemes, to follow suite. And they succeeded somewhat. Now with unemployment declining and actual shortages they want people to stay longer. So extra bonuses and a higher pension if you stay. And now they start to encourage the private sector again to follow. With bonuses and tax-cuts.
It won't be long before you are, nice but firmly, asked on Friday to go on early retirement. So the company can cash in on the old-style benefits. And on Monday you are asked to start again, so the company and you can reap the new benefits.
That is government logic.

About the news.
I was having problems with my online registration of my newspaper. For some articles the registration (which is free) is required. So I had to type a password. This worked until some when last week. The password was being refused. I mailed for help and the first advice was that I changed my password. Only to change it you must get logged-in. Catch-21. I did notice that Nescrape did crash a few times on the site so I tried MSIE. And here the password works as it should. A few help desk mails later (they are not your typical help desk, being responsive and to the point. too good to be true) they admitted that the site is MS-optimised with Javascripts and cookies and dhtml and such. They will look into it but don't promise a solution.
Now I am struck out. A help desk that is not only responsive and too the point but also honest.
This must be a dream, time to grab some coffee.

Spammers.
Dr Keyboard picks a bone about a spammer. The example he has indicates clearly that lots of spammers are spamming simply because they are clue less about e-mail. They apply the same rules they have been using on c-mail (clasic-mail). Of course with e-mail things are cheaper and have a wider impact. Of course replying to c-mail spamming costs money so most people just discard it. Replying (via Spamcop) to e-mail spamming does not cost money and is easier to do.
And now they are surprised.

I am going to drop the daynotes in day by day format and only keep the week-layout. Using both means that my site is more than double the required size. I was hitting the 5MB ceiling at Mailbank. Again. That is with only the daynotes. No computers, recipes or images there.

 

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MM-clx     Thursday

 

2000-06-08

 


6°C and clear skies at dawn greeting a warm and sunny day.

The transport costs adaptation was tested and prepared for delivery. I got a call from Loek concerning this. He has requested, tested and approved the change. He also showed it to the Norwegians who wanted it in the first place. And of course they were delighted, but ...

It is implemented as an order-header condition. Most simple orders go straight trough and the whole bunch is delivered in one go. If however something cannot be shipped the order can be split in sib-orders that get shipped separately. The splitting is caused by the company so the extra shipping cost is not billed to the client. The original shipping cost is invoiced with the second (or last) shipment. What happens now is that a client orders something he needs and adds something he doesn't need but that he knows cannot be shipped at the same time. The stuff he needs arrives and is invoiced without transport cost. Now he calls back and cancels the remainder of the order.
Result he gets rid of the shipping costs.

The reason why the header conditions are stuck on the last shipment is that, more often than not (but that is dependent on the local customs) the condition results in a price reduction. You pass that on the last shipment and few clients are going to cancel their last shipment. If you pass a reduction on the first shipment the customer orders something and adds something, undeliverable, he doesn't need but something that provides him with a healthy reduction. After getting the first shipment with the reduction he cancels the remaining shipments.
Sometimes thinking out business rules isn't easy. Especially if they get implemented in different countries. The Italians use lots of reductions while the Norwegians work most with added costs.
In the programs this has been changed a few times already. But I expect it will come to a head between Jan and Loek now and something new will be asked for. Like determining at the moment of defining the condition if it goes on the first or last shipment (or, maybe if it gets distributed).

Extra work coming my way.

And we got a presentation of an 'agronomy evaluation' tool. We all have to do some measurements about the size and positioning of our desk and screen and mouse etc. Recommendations about chair and desk heights and tools positioning are given. We must make sure every thing is positioned so it will not cause ergonomic problems (RSI some one?). If something cannot be set to the right condition we must report it trough the tool (everything gets recorded, even the things we are satisfied with). If needed new chairs and mice and other stuff can be provided. Colleagues and managers can not be replaced on ergonomic grounds however.
For one it is required by law that these agronomy things are checked and adapted. I guess it is also a way for the company to cover itself. If you don't mention a problem now you will probably loose the chance of claiming compensations later. That is just a guess. I am not employed by OCE itself but work there trough out-sourcing so I probably wouldn't have a chance on compensations anyway.

I'll be damned.
I cannot drop the day-by-day notes nor the week notes because I did put them in links on the
Calendar. And changing that is a lot of work and sloppy as well because the action of clicking on a day would not be consistent throughout the page. I must remember that for next year.

 

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MM-clxi     Friday

 

2000-06-09

 


The same clear skied dawn but at 11°C and getting sunnier and warmer.

Finally I found enough time to finish the validation program for TeleSales. Complete with technical documentation. Now the various files are opened in the program itself so that the overrides can be removed.
Only, after error free compiling I get an authorization error so I cannot replace the old object with the new one. Even Tom (no, not that joung Canadian fella, just the resident BOFH) didn't see what I was doing wrong so maybe I am not. Yea a mystery to be solved on Tuesday, what with Monday being free.

 

My brother bought us a new television. I knew it was broken but it never bothered me, I spend an average of one hour per month in front of the television. The problem is probably just old age, It took almost an hour warming up before the picture became clear enough and even then it was a bit dark. And sound came in about two levels, too loud or not loud enough.

The weather turned out very warm, touching the 30°C. We are not used to that here, definitively not this early. Now 30 is not really a problem (unless your car is parked in the sun, I almost burned my fingers on the wheel!). Except on my attic. I got up there when I came home, at about 19h50, it was 39°C. And I have to do my computerish things there, Oh dear.
I have no heating and no cooling on the attic. Only when, in winter, the temperature drops below 5°C do I get uncomfortable with typing. The temperature I love best to work in is around 15°C. And Now I sit here in almost 40°C, melting on the keyboard.
Sigh.

 

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MM-clxii     Saturday

 

2000-06-10

 


Clear and warm morning (14°C), tuning bright and (too) warm.

I got up early, well just as early as usual on weekdays, 5h40, but that is about two hours earlier than usual for Saturday. I brought back 2Kg of asparagus for soup, this are not normal asparagus but short broken or twisted pieces. Rather difficult and time consuming to clean. I get this ready and off to the barbers at 8h00. And shopping afterwards.

Back home I finish the soup and the rest of the lunch of which I eat too much subsequently.

The expected rain doesn't materialize so I spend the day in the garden. Not unreasonable as it is much too hot on the attic again.

Oh, yes.
Belgium won the first, opening, match of the European Football championship. Against Sweden with 2 to 1. The championship is hosted jointly by Belgium and the Netherlands. With debates about hooligans and security getting more and more headlines as the tournament approaches. I am not a fan so I don't share in the football craze that is building up.

 

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MM-clxiii     Sunday

 

2000-06-11

 


Clear and warm morning (14°C), tuning bright and (too) warm. Boring isn't it.

Running is exhausting. Not only did I skip last week, letting drop my condition, but 14°C is too hot for comfort.
Later I do more gardening and sleep off in an extended siesta.

Oh, yes.
There is football.

Turky-Italy : 1-2
France-Denmark : 3-0
Netherlands-Tschechie : 1-0
Of course Americans would call it socker. I am not sure why, really in the game they call 'football' it is rather uncommon to play the ball with your feet. Just one kickoff and for the rest the ball is handled. Literally.

 
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Swijsen © 2000

A day you don't learn something new is a wasted day.

Copied from Dave :
While you're enjoying yourself, don't forget to include these guys and gals in your spams:
Chairman William Kennard: wkennard@fcc.gov Comm. Susan Ness: sness@fcc.gov Comm. Michael Powell: mpowell@fcc.gov Comm. Gloria Tristani: gtristani@fcc.gov US Postal Service: customer@email.usps.gov Fraud Watch: fraudinfo@psinet.com Federal Trade Commission: consumerline@ftc.gov